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New customers often notice something different when they start working with Bell Incorporated.



Bell people have the autonomy to make decisions. There’s little bureaucracy. Employees throughout the organization are familiar with our customers. Everyone—from senior managers to hourly workers—is evaluated and rewarded for meeting customer needs and improving efficiency. People take ownership.

At Bell Incorporated, we believe our entrepreneurial, customer-focused culture is essential to our success. It’s how we’ve maintained a flexible, responsive organization despite our growth.

Our culture probably finds its roots in the entrepreneurial personality of our owner, Mark Graham. Our Midwestern work ethic surely has something to do with it too. But we’ve also made a long-term commitment to maintaining a flat organization, empowering our employees with the right tools, and nurturing openness and innovation in the workplace.

All this adds up to real benefits for our customers. Our culture helps us provide fast turnaround times, quickly solve problems, and proactively bring ideas to our customers. It’s what puts the “face” in The Face of Packaging Innovation.

For examples of how our entrepreneurial culture has benefited our customers, see the case studies to the left.